QnA
From getting started to plans and frozen projects.
Getting started
Where do I add a task?+
Type in “New task…” on the Quick add tab. You can also use the + button on Quick add, Calendar, or inside a project.
What is Base?+
The default project. Tasks you create without picking another project go to Base. You cannot delete, rename, or share Base.
How do I put a task in a project on Quick add?+
Drag a task card onto a project chip at the top of Quick add.
What do I see on Quick add?+
Main tasks you created, and your subtasks under them when expanded. Tasks written by members you share with are on that project’s detail screen.
Tasks
What are main tasks and subtasks?+
A new task is a main task. If it needs more days or steps, add subtasks on the main task’s detail screen. You cannot add a subtask under a subtask.
How do I make a subtask?+
Add it on the main task’s detail screen, or drop one of your mains onto another of your mains. Drop a subtask between mains or at the bottom of the list to make it a main task again.
How do I change task order?+
Drag a card and drop it between cards to reorder. Drop it onto a card and it becomes a subtask.
Can I edit someone else’s task?+
Title, dates, priority, and repeat can be changed only by the author. Even a leader cannot edit a member’s task. A project leader can complete a member’s task, and the visible list order can be changed.
Who can mark a task complete?+
Leaders can complete any task. Members can complete only main tasks and subtasks they wrote. If you complete a main task that still has unfinished subtasks, you confirm first.
Projects
How do I create a new project?+
On the Projects tab, tap the + button.
What is the progress rate?+
It is the completion rate of main tasks. If a main task has subtasks, those are counted separately and then rolled in.
How do I change project order?+
Drag a project and drop it where you want it.
What is a successor?+
The person you named in advance as the next leader. If Successor appears in the preview, they are already designated. If the current leader’s plan changes and the project is frozen, you can transfer it to this person.
How do I designate a successor?+
On a shared project the leader picks one member or viewer.
How do I change the successor?+
In the project share screen, tap Change successor.
What is the timeline?+
On project detail, bars show when tasks run and who owns them. Timeline More is Pro/Pro+ and up. You cannot save it on a frozen project.
How many projects can I create?+
Free allows up to three besides Base. Pro and Pro+ have no count limit.
Sharing
What’s the difference between a member and a viewer?+
Members write their own tasks. Viewers cannot create tasks. Both can comment. Sharing is per project, and the leader invites within the plan cap. Sharing is limited on Free.
How do I invite a member or viewer?+
On Pro or Pro+, invite a friend or an email from the project share screen. The invitee has 7 days to accept.
I sent an invite but they didn’t get it.+
Invites expire in 7 days. Check that Share & invite notifications are on, and that the other person allowed phone notifications. You cannot invite to a frozen project.
If I remove a member, do their tasks disappear?+
No. Tasks and comments that member wrote stay on the project.
Calendar
What does 1/3 on a task card mean?+
Finished days / total days for a multi-day task. It shows only on main tasks, whether or not there are subtasks, whenever the task spans more than one day. A one-day task shows 0/1. Tap the number to open remaining-days complete and other actions.
How do I change a date on the calendar?+
Drag a task card onto the day you want. The due date changes. A one-day task keeps start and due on that day; a multi-day task moves only the due date.
Friends
What is adding a friend?+
Invite by email, or you are added when you share the same project. Friends are contacts only — accepting does not open their projects. To work on a schedule together, the leader still sends a project share invite.
How long does a friend request last?+
7 days. After that it expires.
What happens if I remove a friend?+
They leave your friend list, and all share access between you is cleared. Tasks and comments they wrote remain.
Notifications
When do due reminders arrive?+
At the time you set in Settings, on this device. The default is 9:00 a.m. Allow notifications when you turn them on; Android may also ask for exact alarms.
What about share and invite alerts?+
Friend requests, project invites, accept/decline, being removed, comments, role changes, and a frozen project go to the phone. Keep Share & invite notifications on.
How do I sync with the phone calendar?+
Connect it in Settings. If it is on, you see “Syncing”. If not, tap Connect to open the system permission screen.
Plans
What can’t I do on Free?+
Sending shares, CSV export, and timeline PDF need Pro or higher. You can create up to three projects besides Base.
What’s the difference between Pro and Pro+?+
Both unlock sharing, CSV, and timeline PDF, with no project count cap. Pro can share with 2 members and 5 viewers. Pro+ can share with 10 members and 20 viewers.
Does the person receiving a share need a paid plan?+
No. Receiving a share does not depend on their plan.
Leadership transfer
Can I transfer a project to someone else?+
The leader can transfer to a member or viewer. The recipient must be on a paid plan. If the share exceeds Pro’s cap (2 members, 5 viewers), only Pro+ can accept. The deadline is the shorter of 7 days and the freeze expiry.
Frozen projects
What happens if a project is frozen?+
Content stays; writing is blocked. Comments still work. Upgrade, or transfer to someone whose plan fits the project, to unfreeze. After 30 days it is permanently deleted. To transfer to someone who has not signed up, you can designate them by email.
Trash
Where do I restore a deleted task?+
Settings → Trash. Items are kept for 30 days. Task restore is for the author; project restore is for the leader.